Hemp Pet – Absorbent MatNEW

We believe in making our products as accessible as possible to everyone. Many of our customers are elderly and on tight budgets. So we keep the cost of our products down for everyone, and don’t offer discount codes.

Yes! You may pickup from our factory in Murwillumbah South Industrial Area, the address is:

Unit 10 / 195 Lundberg Drive
Murwillumbah NSW 2484

We are open from 9am–3.30pm Mon to Fri.

You may drive & double park outside our roller door.

Phone: 02 6689 1095 (no voicemail)

We take our lunch & morning tea very seriously, we don’t take calls between 10.30–11am and 1–1.30pm 😋

Hemp Farms
Nimbin, NSW 2480 Australia, not open to the public.

Orders before midday (2pm) are sent the same day via Australia Post or Aramex.

We deliver to all Australian addresses, PO Boxes, Parcel Lockers etc.

Delivery time:

• It usually takes 1–3 business days for metro deliveries.
• Regional areas may take 3–5 business days.

WA, TAS and NT orders are best sent Express Post otherwise it takes too long.

You may choose Express for other areas if you like, at Checkout.

Read more on combining shipping, lost packages & refunds here

Tracking — Each package has an Australia Post tracking number emailed to you once the order is ‘processed’ (i.e. a shipping label has been printed). Within an hour or two the package will show as on route, and you may get an update from Australia Post. If you don’t receive a tracking number within 2 days, call or email us and we can check on it for you.

Combined Shipping — We will happily combine two or more orders into one package and refund the 2nd shipping fee if we can. Most packages under 5kg fit into one satchel.

Yes! You may pickup from our factory in Murwillumbah South Industrial Area, the address is:

Unit 10 / 195 Lundberg Drive
Murwillumbah NSW 2484

We are open from 9am–3.30pm Mon to Fri.

You may drive & double park outside our roller door.

Phone: 02 6689 1095 (no voicemail)

We take our lunch & morning tea very seriously, we don’t take calls between 10.30–11am and 1–1.30pm 😋

Hemp Farms
Nimbin, NSW 2480 Australia, not open to the public.

Returns — We want happy customers, so if you’ve ordered the wrong thing or there’s a mixup, we will replace it free of charge, just get in touch.

Refunds — We accept returns within 90 days of purchase. A return postage fee of $9.90 applies, charged at our discretion (if the product is faulty or not as described, return postage is free and a full refund given).

With our hemp products, the THC content is very low (under 0.3%), which is legal in Australia using our NSW DPI Low THC Hemp Licence.

We haven’t heard of anyone running into trouble with roadside breath tests or workplace drug screens from using them, but because there’s still a tiny amount of THC in there, we can’t guarantee it wouldn’t ever show up for someone.

Most customers report that our hemp oils do not feel sedating, even when taken during the day.

Feedback from customers often includes:

• a general sense of relaxation
• feeling more settled in the evening
• vivid dreams but waking refreshed
• no grogginess the next morning

Many people choose our Calm & Rested blend as part of their evening routine.

Everyone responds differently, so it’s always best to try a small amount first when you have some downtime at home and see how your body responds.