Regarding our essential oils, they are all top quality and we can provide a Certificate of Analysis (CoA) on request (they are tested every batch, so the CoAs change regularly).

However no essential oils are considered food-grade by law in Australia, though these are as good quality as you can get.

Technically in Australia you’re not supposed to use any essential oils internally, as they are classed a poison by the TGA.

What you do with a product once it’s in your hands is up to you.

Essential oils are derived from natural plant material through distillation or cold pressing, and are highly concentrated with the natural aromatic compounds of the plant.

They are known for their therapeutic properties and are commonly used in aromatherapy and other wellness applications.

Fragrance oils, on the other hand, are synthetic scents that mimic natural materials, and are used primarily for their scent in products like perfumes, candles, and other scented items.

While essential oils offer physical and emotional benefits, fragrance oils are solely for scent.

If you’re looking for natural, therapeutic benefits, choose essential oils.

If you simply want a pleasant aroma that is cheaper, fragrance oils are a good option, though we are discontinuing these…

Orders before midday (2pm) are sent the same day via Australia Post or Aramex.

We deliver to all Australian addresses, PO Boxes, Parcel Lockers etc.

Delivery time:

• It usually takes 1–3 business days for metro deliveries.
• Regional areas may take 3–5 business days.

WA, TAS and NT orders are best sent Express Post otherwise it takes too long.

You may choose Express for other areas if you like, at Checkout.

Read more on combining shipping, lost packages & refunds here

That’s hard for us to say if it’s ok to use overseas, as we are not lawyers, though some people do travel with their hemp products, and we do send them overseas to NZ, USA, UK too.

It would be up to you if you did take it with you, and check if the country (or any you transit through) has any issues with hemp products.

Returns — We want happy customers, so if you’ve ordered the wrong thing or there’s a mixup, we will replace it free of charge, just get in touch.

Refunds — We accept returns within 90 days of purchase. A return postage fee of $9.90 applies, charged at our discretion (if the product is faulty or not as described, return postage is free and a full refund given).

Tracking — Each package has an Australia Post tracking number emailed to you once the order is ‘processed’ (i.e. a shipping label has been printed). Within an hour or two the package will show as on route, and you may get an update from Australia Post. If you don’t receive a tracking number within 2 days, call or email us and we can check on it for you.

Combined Shipping — We will happily combine two or more orders into one package and refund the 2nd shipping fee if we can. Most packages under 5kg fit into one satchel.